At KAMall, we prioritize your privacy. This policy explains how we collect, use, and protect your data when you use our app and services. By using KAMall, you consent to these practices.

1. Information We Collect

A. Personal Data

When you register or book a service, we collect:

• Contact Details: Name, email, phone number.
• Location: To match you with nearby service providers.
• Payment Information: Processed securely via third-party gateways (we don’t store card details).
• Service Details: Descriptions of requested services (e.g., plumbing issue).

B. Automated Data

• Device Information: OS, IP address, app crashes (for troubleshooting).
• Usage Data: Pages visited, booking frequency (to improve app experience).

2. How We Use Your Data

We use your information to:

• Connect you with service professionals.
• Process payments and send receipts.
• Improve app functionality and customer support.
• Send updates/promotions (you can opt out).
• Comply with legal obligations.

3. Data Sharing & Third Parties

We do not sell your data. Limited sharing occurs with:

• Service Providers: Only necessary details (e.g., your address to a plumber).
• Legal Authorities: If required by law (e.g., court orders).

4. Data Security

We implement:

• Encryption for payments and sensitive data.
• Regular security audits.
• Restricted staff access to your information.

Note: No system is 100% secure—you share data at your own risk.

5. Your Rights

You can:

• Access/Correct Data: Via your app profile or by emailing us.
• Delete Account: Submit a request here or email support@kamall.pk.
• Opt Out of Marketing: Unsubscribe in app settings or emails.

We respond to requests within 30 days.

6. Cookies & Tracking

• We use cookies for app performance (e.g., login sessions).
• Third-party tools (e.g., Google Analytics) track usage patterns anonymously.

7. Children’s Privacy

KAMall is not for users under 18. We delete underage accounts if discovered.

8. Policy Updates

We’ll notify users of significant changes via app alerts or email.

9. Contact Us

For privacy concerns or data requests:
Email: support@kamall.pk