1. Terms and Conditions

Purpose: Legal agreement between KAMall and users.
Key Sections:

• Acceptance of terms
• User responsibilities (e.g., accurate service requests)
• Prohibited activities (fraud, misuse)
• Service modifications/pricing
• Liability limitations
• Governing law

2. Privacy Policy

Purpose: How user data is collected, used, and protected (GDPR/CCPA compliant).
Key Sections:

• Data collected (name, contact, location, payment details)
• Use of data (service matching, notifications)
• Third-party sharing (e.g., service providers)
• Security measures
• User rights (access, correction, deletion)

3. Help and Support

Purpose: Assist users with app issues.
Key Sections:

• FAQ: Common problems (booking, payments)
• Contact: Email (support@kamall.com), phone, live chat hours
• Troubleshooting: App crashes, login issues
• Feedback option

4. Refund and Cancellation Policy

Purpose: Clear rules for refunds/cancellations.
Key Sections:

• Provider Cancellation: Penalties or user compensation
• Refund Process: Timeline (3-5 business days), method (original payment)
• Non-refundable: Completed services

5. Data Deletion Request

Purpose: Comply with data privacy laws.
Key Sections:

• How to request deletion (email/button in app)
• Verification process (ID confirmation)
• Timeline for deletion (30 days)
• Exceptions (data retained for legal reasons)

6. About Us

Purpose: Build trust and brand identity.
Key Sections:

• Mission: "Connecting users to trusted service professionals"
• Team: Brief intro to KAMall admin/company
• App features: Easy booking, real-time tracking
• Social media links